Written by Peter Chen Fast-casual restaurants are a relatively new industry segment that offers counter service and high-quality food in an upscale ambiance. They provide fast service with made-to-order but affordable food, and they are growing. In fact, fast-casual restaurants are growing so fast that they are starting to eat into the market share of…
Read moreAnalytics in hotel industry
Hotel industry is data rich industry that captures huge volumes of different types of data. However, for most hoteliers data remains under-used and under-appreciated asset. Many capture loyalty information, but few go deep in analytics in order to deepen their customer knowledge and develop of more granular understanding of customer's needs. preferences, and identify new…
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